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Society for Endocrinology (SfE) journals online SUBSCRIBER HELP & SERVICES:
Frequently Asked Questions about Institutional Subscriptions
  1. My institution has a subscription to a Society for Endocrinology (SfE) Journal(s), and access to this(these) journal(s) online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?
    When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of three things:
    Your institutional subscription has not yet been activated

    The person who "activated" the online subscription did not enter in all needed IP addresses for your institution

    The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

    What should I do?

    1. Send us Feedback so we can begin to diagnose the problem.
    2. Talk to your librarian, and let them know you are having trouble.

  2. My library subscribes to the paper version of SfE Journal(s), and I can't get access to it(them) online. Why?
    Your institution has not yet activated its institutional subscription to this(these) journal(s) online. All subscribers to the paper journal also receive access to the online journal. Notify your library that you would like access to the this(these) journal(s) online, and encourage your librarian to activate the online subscription.

  3. Who from my institution can access SfE Journal(s) online?
    The subscription fee allows for unrestricted internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to SfE Journals online.

  4. What is an Institution?
    For the most part, an institutional subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site. For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

  5. How will this work?
    When someone attempts to use SfE Journal(s) online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access SfE journal(s) online simultaneously.

  6. What subscription packages are available?
    Please go to Journal Subscriptions and Prices.

  7. How can I tell if my institution has subscribed to SfE Journal(s) online
    If your institution has a subscription, you'll automatically have access to the tables of contents, abstracts, full-text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

    If your institution has not subscribed recommend these journals to your institutional library.

  8. Can my institution subscribe only to the electronic version?
    Yes

  9. Will we still be able to get the paper version? And for how long?
    Yes, institutions and members will be able to receive the paper version for the foreseeable future.

  10. If our subscription to SfE Journal(s) online expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?
    Yes, when you buy a subscription to SfE journal(s) online , you have access to all years of the database.

    Still have questions?

    For further information, please contact:

    Society for Endocrinology
    22 Apex Court
    Woodlands
    Bradley Stoke BS32 4JT, UK
    Tel: +44 (0)1454 642220
    Fax: +44 (0)1454 642201
    Email
    Office hours are 0900 to 1700, UK time

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